The Running Commentary

A personal space to vent, unpack and work out my life journey

Entrepreneurial Learning

Entrepreneurial learnings

Walking the road of an entrepreneur is not for the faint hearted. Worrying about revenue, service delivery, costs, administrative issues, client relationship building, and your team’s growth and development are just some of the never-ending pathways you travel. It takes Passion, Persistence and Patience – My 3 P’s for this season. I am finding that…

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We have continued to build….. 7 years in!

This posts timing in some way defines just how busy I have been over the last few years. I completely by-passed the 6-year mark post, as I have just passed the 7-year mark of true entrepreneurship.  1 July 2019 marked the 7-year journey on this road, together with Adrian Larkin and the rest of the…

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The Customer Service trap

In the small to medium size sector you cannot hand over your customer service experience to someone who is not directly linked to the business in some way. You need to employ people who understand the dynamic of working in a team where “all hands are on deck” and that there are truly no sacred cows.

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Doors

A wise sage counselled me once “How you close the doors in life is, often more important than how you open them”

Organisation change and trust a critical union……

We have all heard the saying along the lines of, “It is insanity to do the same thing time and again and expect a different result”